Frequently Asked Questions

  • My login credentials do not work anymore

    We've migrated to a new site for international users only. If you have logged in to the Upgrade Academy before 1 December 2021, you'll have to create a new password - check your inbox for the link to reset or send us an email at info@upgrade-hairacademy.com

  • I'd like to buy/find out more about Upgrade products

    Email our team at info@upgradeconcept.com

  • I'd like to enquire for collaborations and partnerships

    Drop us an email with your request to pr@upgradeconcept.com

  • I'm experienceing issues on the Academy

    Tell us more by explaining the issue at info@upgrade-hairacademy.com

  • I'd like to check the Privacy and Cookie Policy

    Available at: www.en.upgrade-hairacademy.com/pages/privacy-and-cookie-policy